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Choosing the career of your dreams can sometimes be a difficult process. Passing the selection process can be even harder. However, if you implement the following tips and advice in to your preparation strategy then your chances of success will increase. At How2become we genuinely care about your success. Each of our career products has been designed to bring you success.
The following video will explain how you can answer tough situational interview questions using the S.T.A.R technique. This is a fantastic way to ensure that your responses to the questions are both accurate and succinct.
Have you ever wondered why some people ALWAYS pass their job interview? In this short video Richard McMunn expalins a tried and tested method on how you can easliy predict the questions you will get asked at your next interview…
This is normally the first stage of a selection process. Do not fall into the trap of rushing your form, or using ‘copy and paste’ responses to the application form questions.
It is crucial that you take the time to match the essential and desirable qualities that form part of the job description and person sepcification. Make sure you have these to hand when you complete your application form. You should also use a highlighter pen in order to cross check that you have met each of the assessable areas. For example, if one of the qualities assessed within the person specification is that of ‘customer service’, make sure you provide an example of where you have already matched this skill in a previous role. It is very important that you provide the assessor with as much ‘evidence’ as possible in your application.
Once you have pass the initial selection stage you will normally be invited to attend an assessment centre. From here you will be required to undertake a psychometric test. The only real way to prepare for the test is to carry out loads of sample test questions. Also, make sure you aim for both speed and accuracy, as some assessors will deduct marks for either wild guessing failing to complete a set number of questions. There are many different types of psychometric test that you may encounter. Some of the more common types include:
- Numerical Reasoning Tests.
- Verbal Reasoning Tests.
- Mchanical Comprehension Tests.
- Spatial Reasoning Tests.
The first two types of test are very common and are usually found in assessments for careers that are administrative based. The latter two types of test are ore commonly found in assessments for careers that are more practical in nature.
Once you make it to the interview stage you are almost home and dry. Once again it is important to try and match the person specification and also come up with genuine examples of where you have already carried out the skills required to perform the role in a previous job. You should also carry out plenty of mock interview practice before you attend the real thing. This will help you to overcome interview nerves and also build your confidence. When responding to the interview questions try to construct your answers in a manner that utilises the STAR method. This is as follows:
S - provide deatils about the SCENARIO that you were in.
T – Provide the interviewer with details about the TASK that had to be done.
A – Tell the interviewer what ACTION you took and the action others took.
R – Finally, explain what the RESULT was following your actions.
KEY TIP – Always try to make the result positive as a result of your actions.
Situational interview questions
Situational interview questions are slightly harder to respond to. In order to determine the type of situational interview question you could be asked, I would recommend that you get a copy of the person specification or job description for the role. Once you have this to hand, you will then be able to prepare responses to the type of situations that you will be expected to perform within the role. The key to scoring high during your responses to this type of questioning is to provide evidence of where you have already been in this type of situation.
The following list of situational interview questions are ones that I recommend you prepare for:
Q. Give an example of where you have worked as part of a team to achieve a difficult goal or task.
Q. Give an example of where you have provided excellent customer service.
Q. Give an example of where you have dealt with a customer complaint. What did you do and say?
Q. Give an example of where you have carried out a task despite pressure from others.
Q. Give an example of where you have made a difficult decision despite objection from other people.
Q. Give an example of where you have taken onboard constructive criticism.
Q. Give an example of where you have dealt with a difficult or aggressive customer.
Q. Give an example of where you have resolved an issue with a work colleague.
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